SHIPPING AND RETURNS
My beads and jewellery are sold via Etsy, and shipping is detailed and added during their checkout procedure.
Great care is taken when your jewellery and beads are packed so that they are safe and secure when you receive them. All jewellery items are placed in a gift bag and bubble wrapped and then sent in a padded bag or small box (whatever is appropriate).
If you wish your item to be insured/registered prior to posting, please let me know before you order and I will send you a separate paypal invoice. If you choose not to register or insure your package, please note that I will bear no responsibility for loss or damage.
In the unlikely event that your goods are faulty, returns will be accepted provided that you email me and return within 7 days of receiving it, and that it has not been used and is returned in it's original packaging. Returns are refunded less cost of postage, or if preferred you may receive a replacement or credit for future purchases.
PLEASE NOTE: Refunds/credits are only made when the goods have been returned.
If you accidentally break your jewellery, you may return it for repair (a charge will be made).